1. Company Information

2 Manor House Lane, Datchet, Slough, Berkshire, SL3 9EB, United Kingdom. Email: [email protected]
Galaxy Travel Ltd operates under the trading name flights2africa.

2. Scope of Services

flights2africa provides online flight booking and related travel services. We act as an intermediary between you and:

• Airlines
• Travel service providers
• Payment processors

Your booking is subject to both our Terms and the airline’s own terms and conditions.

3. Booking & Contract

When you place a booking:

• You confirm that all passenger details are accurate and complete.
• You confirm that you are authorised to use the chosen payment method.
• A contract is formed once the booking is confirmed and payment is successfully processed.

It is your responsibility to review booking details carefully before confirmation.

4. Pricing & Payment

• All prices are displayed in the applicable currency unless stated otherwise.
• Prices may change before booking confirmation due to airline updates or availability.
• Full payment must be received before tickets are issued.

We use secure third-party payment providers. We do not store full card details.

5. Cancellations & Refunds

Airline tickets are subject to the fare rules set by the airline.

• Some tickets may be non-refundable.
• Refund eligibility depends on the airline’s fare conditions.
• Service fees charged by Galaxy Travel Ltd may be non-refundable.

Refund timelines depend on the airline and payment provider processing times.

6. Changes to Bookings

Changes such as date modifications, name corrections, or route changes:

• Are subject to airline policies.
• May incur airline change fees and fare differences.
• May include an additional administrative fee.

We recommend reviewing fare rules before confirming your booking.

7. Travel Documents & Requirements

You are responsible for:

• Ensuring passports are valid
• Obtaining required visas
• Meeting entry requirements of destination countries
• Complying with health and vaccination requirements

Galaxy Travel Ltd is not liable for denied boarding due to documentation issues.

8. Airline Responsibility

Airlines are responsible for:

• Flight schedules
• Delays and cancellations
• Baggage handling
• Onboard services

We are not liable for losses resulting from airline operational decisions, schedule changes, or force majeure events.

9. Limitation of Liability

To the fullest extent permitted by law:

• Galaxy Travel Ltd acts as an intermediary and is not responsible for acts or omissions of airlines or third parties.
• Our liability is limited to the amount paid for the booking through our website.
• We are not liable for indirect or consequential losses.

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence where prohibited by law.

10. Website Use

By using our website, you agree:

• Not to misuse or attempt to disrupt the website.
• Not to use automated systems (bots/scrapers) without permission.
• Not to engage in fraudulent or unlawful activity.

We reserve the right to suspend access if misuse is detected.

11. Intellectual Property

All content on this website, including:

• Text
• Logos
• Design
• Graphics

Is the property of Galaxy Travel Ltd or its licensors and may not be copied or reproduced without permission.

12. Data Protection

We process personal data in accordance with our Privacy Policy. Please review our Privacy Policy to understand how your information is collected and used.

13. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including:

• Natural disasters
• Government restrictions
• Airline strikes
• Pandemics
• Technical failures

14. Complaints

If you have a complaint regarding our services, please contact:

[email protected]

We aim to respond within a reasonable timeframe.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on this page with a revised effective date.